Managing your staff

This sections contains practical tips and advice for employers.

Managing absence
Strategies for effective absence management.
Recruiting the right staff
Make sure you have a structured process for recruitment.
Recruiting executives
Checklist for hiring executives.
Hiring winning sales staff
What do you look for when hiring new sales staff?
Conducting a successful interview
Ten great interview questions.
Bringing training in-house
Bringing trainers to you can be more cost-effective than sending staff out.
Employee incentives...that won't break the bank
Affordable ways to incentivise staff.
The do's and don'ts of incentive schemes
Strategies for motivating employees.
How to keep your best staff
Ways to reduce staff turnover.
Identify your star employees
Checklist for identifying your most valuable employees.
Consulting your staff
Getting the most from your employees' ideas.
Dealing with employee absence
Minimise staff absenteeism.
Keep a look-out for signs of stress
Tackle staff stress before it costs you money.
Opening the books can improve profitability
Should you open the books to employees?
Getting the most out of staff appraisals
Make sure appraisals are effective and useful.
Your staff handbook
Key elements of a staff handbook.